FAQs

We package all prints with archival safe materials.  Prints 11"x14" and smaller are typically shipped flat inside a box and prints larger than 11" x 14" are typically shipped inside a tube.  However, large quantity orders are typically shipped flat inside a box. 

We ship most orders via USPS Priority Mail for delivery in 2-3 business days to most locations. We prefer to ship with USPS because packages are delivered Monday - Saturday. UPS and FedEx standard delivery is only Monday - Friday in most locations.

Orders are shipped from just outside the Austin city limits (that's Austin, TX).

Most orders placed before noon central time will be processed and shipped same day.

Some exclusions do apply.

  • Items that require a spray coating (Wallpaper & Gallery Wraps) will take 1-2 business days to allow the coating to properly cure.
  • Wallpaper orders generally take 2-3 business days after artwork approval.
  • Large volume orders typically take 1-2 business days depending on order size.

We highly recommend creating all your artwork in the Adobe RGB1998 color space as it will provide outstanding results and maintain color consistency. We can print from most standard profiles, but you will certainly see the best output by maintaining Adobe RGB1998 throughout your workflow.

If you are not using Adobe RGB1998 (or you have no idea what it is) don't worry. We have profiled most of our papers to yield accurate output from sRGB, PROPhoto and many other color spaces.

We have a lot of info about our paper and canvas offerings on the website, but being able to see and touch the media options is the best way to make a selection. We offer sample packs at the link below so you can get a printed sample of our most popular offerings. The packs contain 15-20 of the paper and canvas options we keep in stock. The sample packs are available for just $1.99 to cover the cost of shipping.

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